Next stop is ACL but I wanted to post a warning here too! Thats odd.
Not sure how the order could have gone through without you choosing items, placing them in your card and actually confirming your order? I had no issues. The code was targeted so did you make sure that it actually applied before ordering?
Ozfarmer coupon code
It's a problem on their website. Order is automatically confirmed when you enter promo code even if you don't click Confirm. I called the customer service and reported this issue. He threatened me to debt collector if I don't pay my order. They didn't cancel the order and still deliver it. I thought I'm doing a favour for them to report the technical issue on their website but instead getting threatened in return. I then talked to a smarter person, the supervisor who understood the issue and confirmed it's a technical problem on their website.
I made the same mistake!!! Registered and added PayPal as payment option and next minute I received an email saying order confirmed.
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I have cancelled the PayPal payment agreement subscription and emailed them as I could not get through to their phone service or live chat. Will be having a word with the ombudsman should the products arrive on my doorstep anytime soon…. This is a warning to those reading these comments and thinking of using this service. Think twice before adding anything to cart and adding PayPal or card info….
I can confirm that putting in a code that doesn't work will automatically confirm your order and choose the earliest delivery date. I immediately noticed this and removed the item off my cart to avoid any charges. It's either a system glitch or a very sneaky tactic.
Ozfarmer Warehouse Australia
They actually said what DuckKnight confirmed above, applying a code even if it doesn't work confirms the order! Miss Engineer : What did they say when they called? They still haven't responded to my email or called me…. Supervisor said they were very sorry about the first call with the agent and that she had no right to be rude. They had listened to the call recording and I had mentioned this may be a website glitch. They investigated with the IT team and comfirmed I had indeed confirmed the order.
I stood my ground and said I sure did not.
She said maybe u tried a code? Clicking apply code confirms an order! As this was not mentioned anywhere they were happy to negotiate a refund. DuckKnight : That's misleading. They should be banned from ozbargain before causing further damage.
The customer service threatened to forward the issue to debt collector because we have done right for reporting technical glitch on their website. Well done. Odd given I tried same thing with codes from previous week with items in my cart and I had no such issues. I'd even tried this very code when it was first posted with items in my cart and nothing happened. All trademarks are owned by their respective owners.
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Ok so all of a sudden this morning printing coupons at both of these websites did not work. Duuuuuuude, what a deal.
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